Contact us

Want to contact us? You can call our general Customer Services line for anything you need and our dedicated lines for Faults, Fraud, Meter Replacement Campaign and New Supplies.

General customer enquiries

Customer Services (From Spain)
902 509 600
Customer Services (from outside Spain)
+34 937 061 513

To report a fault

Andalusia, Extremadura, Murcia and Castile-La Mancha
900 850 840
Aragón, Castile-León, Galicia, Navarre, La Rioja and Valencia
900 848 900
Balearic Islands
900 849 900
Canary Islands
900 855 885
Catalonia
800 760 706

To report suspected fraud

Fraud Line
800 760 220

To request a new supply point

Call Centre New Supplies
902 534 100 | Lines open: Monday to Friday from 8 am to 6 pm (new supply points only)

To find out about the meter replacement campaign

Remote Management Campaign
900 878 119