Cookies policy

Cookies Policy

In accordance with Article 22.2 of the Information Society and Electronic Commerce Services Act (Law 34/2002 of 11 July), we hereby inform you about the cookies used on the website of Endesa Distribución Eléctrica, S.L. Unipersonal (hereinafter, the Website) and the reason for their use.

What are cookies?

Cookies are files that are downloaded onto your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about your browsing habits or your equipment. Depending on the information they contain and the way your equipment is used, they can be used to identify you. Cookies cannot damage your equipment. In fact, if cookies are activated they can help you to identify and resolve possible errors.

What types of cookies are used on this website?

We use first- and third-party cookies on this website to improve your user experience and offer you better services. The use of cookies offers numerous benefits for the provision of information society services, including facilitating browsing on the website and access to the different services and improving the efficiency and the services provided through the site.

Cookies are classified into the categories indicated below. However, please remember that the same cookie may be included in more than one category.

Cookies are classified according to the entity that manages the equipment or domain that sends them and processes the data obtained, as follows:

First-party cookies: These are sent to your terminal from the equipment or domain managed by the website owner and from which the service you request is provided.

Third-party cookies: These are sent to your terminal from equipment or a domain that is not managed by the website owner but by another entity which processes the data obtained through cookies.

Depending on the length of time they remain active in your terminal, cookies are classified as follows:

Session cookies: These cookies are designed to collect and store data while you are browsing a website. They are usually used to store information that only needs to be kept to provide a service you request on a single occasion (e.g. a list of products purchased).

Persistent cookies: These cookies store data on the terminal and the cookie manager may access and process them for a specific period, which can range from a few minutes to several years.

Cookies are also classified according to the purpose for which the data obtained through them are processed, as follows:

Technical cookies: These allow you to browse a website, platform or application and use the different options or services provided, such as controlling the traffic and communication of data, identifying the session, accessing restricted areas, remembering the items in an order, carrying out the purchasing process of an order, applying to register or take part in an event, using security elements while browsing, storing content to share videos or audio files, and sharing content through social media.

Personalisation cookies: These allow you to access a service with certain general characteristics predefined according to a series of criteria on your terminal, such as language, browser type used to connect to the service, regional settings, etc.

Analytics cookies: These allow the cookie manager to monitor and analyse how you use the website. The information collected through these cookies is used to measure activity on websites, applications or platforms and to create browser profiles of the users of those sites, applications and platforms in order to makes improvements based on the analysis of how the service is used.

Advertising cookies: These allow us to manage, as efficiently as possible, any advertising spaces we have included in a website, application or platform from which the requested service is provided, based on criteria such as the content published or the frequency in which the advertisements appear.

By visiting our websites, you accept the use of the cookies indicated below. These conditions may be revised, and we therefore suggest that you review them on a regular basis.

 Cookie  Title  Duration  Objective

Expires when the session ends

Used to check what subsidiary company is accessing and to customise the appearance accordingly. The value "ENDESA" is entered for the cookie to use this value if the subsidiary company parameter is not supplied in the URL.

Expires when the session ends

The Microsoft SharePoint framework, for internal use only, is entered, indicating that the pages of the Portal must be shown in the full screen mode.
 AlteonP  zonaprivada.endesadistribucion

Expires when the session ends

 _ga  2020-05-17  

Expires when the session ends


Expires when the session ends


Expires when the session ends


Information on how to disable or delete cookies on your terminal

You can allow, block or delete cookies installed on your terminal in your browser settings.

You can check how to disable cookies in the Help section of your browser:

Internet Explorer: Tools → Internet Options → Privacy → Settings.

For more information, check Microsoft support ( or the browser's Help section.

Firefox: Tools → Options → Privacy → History → Custom Settings.

For more information, check Mozilla support ( or the browser's Help section.

Chrome: Settings → Show Advanced Settings → Privacy → Content Settings.

For more information, check Google support ( or the browser's Help section.

Safari: Preferences → Security.

For more information, check Apple support ( or the browser's Help section.

Warning about deleting cookies

If you delete or block all the cookies on this website, part of the site will not work properly or the quality may be affected.

If you have any queries about our cookies policy, please contact us through our Contact channels.


These lists will be updated as quickly as possible to reflect any changes in the services offered on this website. Occasionally, these updates may result in a cookie no longer appearing on the list. In such cases, it will always be a cookie used for the purposes indicated above.